PC HelpSoft Review

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Best For

• Slow or older computers that need more disk space freed up

• Users already protected by dedicated antivirus software

• Windows users who want to check for privacy issues on their PC

Highlights 

• Features: System and file cleaning, with additional privacy checks 

• Ease of Use: Straightforward to use, with good explanations of options and action recommendations

• Reliability: Effective, reliable scanning and clean-up tool

• Value: Good value with the 5-PC family deal

• Money Back Guarantee: 30 days

Why Choose PC HelpSoft

Windows

The Windows version of the PC HelpSoft cleaner is packed with features, and although it doesn’t provide anti-malware tools, it does check if antivirus software is installed. Windows itself comes bundled with Microsoft Defender Antivirus, so I don’t feel the lack of specific antivirus tools in this PC cleaner is a make-or-break feature. 

Mac

A Mac version of the cleaning tool is available, but it lacks many of the advanced features of the PC version. Nevertheless, it still provides an effective way to declutter your Mac, allowing you to remove unnecessary language files and incomplete downloads, delete unused cache files, and remove duplicate files. 

What PC HelpSoft Offers 

PC HelpSoft is a reliable and easy-to-use tool that clears up space on your computer and removes unnecessary or unwanted files and applications. 

The PC version offers a host of additional features. For example, you can search for potential privacy or network security issues and repair issues that cause Windows to crash. You can also schedule scans to prevent junk files from building back up on your PC. 

Features

The PC and Mac versions share several features: 

• Junk file cleaner: clean out unnecessary system files and temporary files to free up additional disk space

• Application uninstaller: remove programs which are no longer needed

• Startup manager: control which programs load when you start up your computer

• Large file discovery: identify large files which are taking up space on your hard drive

• Duplicate deletion: search for and remove duplicates of your files and documents (Pro add-on for PCs only)

• Shred files: securely delete files to prevent them from being recovered (Pro add-on for PCs only)

The Mac cleaner has the additional feature of being able to remove large unwanted files, such as language files, while the PC version contains an array of extra features, including:

Clean up

• Registry scan: removes unnecessary items from the Windows registry

• Privacy scan: searches for items that contain personal information about your computer use

• Automatic cleaning: keeps your computer clean with regularly scheduled scans

Security (PC only)

• Security check: ensures you have antivirus, firewall, and Windows updates enabled

• Router security scan: checks your network is secure

• Optimize privacy settings: refines your Windows privacy settings

Optimization (PC only)

• Windows repair: helps identify and fix issues with Windows

• Advanced scan: removes additional unnecessary files, like old Windows updates

• Optimize SSD settings: improves SSD performance

Ease of Use

PC HelpSoft is easy to install and use. The software scans your PC when you first open the program and provides you with a list of items you could remove. These fall under clear categories such as registry items, internet items, and system clutter. All items have a sentence or two of explanation, making it easy for you to understand and choose what you want to remove. 

With the PC version, additional tabs contain even more features to help optimize your PC’s performance, memory, and stability.

Detection Rates and Reliability

As an optimization and clean-up tool, PC HelpSoft does not search for malware or viruses. The anti-malware aspect of the software is limited to ensuring that you have antivirus and firewall software, and that automatic updates are enabled. However, there are a couple of additional security features on offer which are worth trying. 

One is the router security scan, which checks your router for security flaws such as insecure passwords and known security holes. The other tool is privacy settings optimization, which helps you disable options in your Windows settings such as “receive personalized tips and recommendations” and “allow apps and services to use my location.”

As far as cleaning and optimizing your computer goes, the software works reliably and is capable of detecting and clearing a wide range of junk files, while providing helpful guidance for fine-tuning system performance.

Pricing

The full versions of PC HelpSoft’s PC Cleaner and Mac Cleaner start at $3 per month for a year’s subscription, billed annually. This includes technical support and a 30-day money-back guarantee.

The PC version also offers Advanced Pro Module and 5-PC Family Plan add-ons. The Pro add-on provides a number of additional features, like recovering or securely shredding deleted files, while the 5-PC license allows you to clean the whole family’s computers. Each add-on costs $2.99 for a 1-month subscription or $9.99 for the 6- and 12-month subscriptions, making the 12-month option good value. 

Value for Money

The PC HelpSoft cleaners are not cheap, but the PC Cleaner in particular provides a rich set of features for the cost, and the 5-PC license does provide good value for money if you want to clean multiple PCs. 

What you gain with your subscription is a convenient tool which will help your computer run more smoothly. With a seven-day trial available and a 30-day money-back guarantee, it’s easy to test for yourself whether the software meets your exact needs. 

Help and Support

PC HelpSoft provides a knowledge base and chatbot to answer basic and common questions. The knowledge base articles are predominantly step-by-step guides with screenshots, making it easy to follow the instructions and resolve your issue. 

When you ask the chatbot a question, it first directs you to possible answers in the knowledge base, then provides an option to jump into a live chat if your query is still unresolved. There’s also the option to submit a support request via a web form if you prefer.

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Bottom Line

PC HelpSoft’s PC and Mac cleaners are useful tools for decluttering your computer. With simple suggestions and guidance provided for each option, they’re ideal for less tech-savvy users who would benefit from clear recommendations on which files can be removed. 

The additional features found in the Windows version of the software make it a great all-in-one tool for system maintenance.

About PC HelpSoft

PC HelpSoft is a Canadian company founded in 2010 that provides software tools for computer maintenance, such as updating device drivers and removing unwanted system files.